Guest Services
Mammoth Mountain Vacations offers a variety of services to our guests.
- High-end amenities throughout each of our units, including bath tissue, paper towels, sponges w/ scrubbers, soaps, etc.
- Select units also receive complementary wicker baskets. The bath basket contains spa quality bath amenities including; Gilchrist and Soames shampoo, conditioner, hand lotion, oatmeal soap and moisturizing soap, a toothbrush, a shaver, Q-tips, and cotton balls. The kitchen basket is a one day supply of coffee, creamers, sugar, Equal, Sweet-N-Low, and assorted teas, hot chocolate, granola bars & oatmeal.
- Mid stay linen service available upon request
Travel Insurance
10-Day Free Look
We stand behind our products and services. We offer a 10-day Free Look from the date of purchase. You’ll have that ability to cancel your coverage and receive a full refund if you aren’t completely satisfied – as long as you haven’t left for your trip.
Before You Go
Protect your mountain vacation - winter or summer - from loss due to snowstorms and other natural disasters, illness, injury, or other circumstances outside of your control, Pre-existing conditions are also accepted up to final payment.
During Your Vacation
Even with the best planning, trouble at home, accidents and medical emergencies are realities you can’t foresee. Vacation rental insurance protects you, your family and even your traveling companions against:
- Snowstorms, Fires and Other Natural Disasters or Inclement Weather
- Trip Delay and Interruption
- Medical Emergencies
- Baggage Delay, Theft or Loss
- Roadside Mishaps
Vacation rental insurance not only protects your vacation investment but also includes a rental car collision damage waiver, with no deductible, as well as 24-hour emergency assistance services, such as a nurse hotline, medical referrals and emergency medical transportation.
After You're Home
CSA provides responsive, friendly claims service for delay, interruption or any other part of your vacation rental coverage. And identity theft resolution services cover you for six months beyond your property arrival.
For complete policy details, please refer to the CSA Travel Insurance Brochure.
Additional Guest Services
Contact Guest Services at 866-443-9686 for more information.
Click here to see our Rental Terms and Policies
- Lift Tickets
- Equipment Rental
- Grocery Delivery
- Spa Services
- Pet Care
- Child Care